Shipping Policy

Arbora LLC
Last updated: November 12, 2026

At Arbora, we aim to get your order to you quickly and safely, wherever you are in the contiguous United States.

1. Shipping Origin

All orders ship from within the United States.

2. Where We Deliver

We deliver to all addresses in the 48 contiguous United States, including PO Boxes.

We do not currently ship to Alaska, Hawaii, Puerto Rico or other US territories, to APO/FPO/DPO military addresses, or internationally.

3. Processing Time

Orders are processed and prepared for shipment within 1 to 2 business days (Monday to Friday, excluding US federal holidays). During peak periods, such as the holiday season, processing may take slightly longer.

4. Shipping Costs

Shipping rates range from $5 to $150, depending on the size and weight of your order.

The exact shipping cost is calculated and shown at checkout before you pay. No hidden fees.

5. Estimated Delivery Times

Once shipped, orders are typically delivered within 3 to 7 business days.

These times are estimates and are not guaranteed. Your estimated delivery date is shown at checkout.

6. Shipping Carriers

We work with trusted US carriers to make sure your order arrives safely and on time. The carrier is chosen based on your location and the size of your order.

7. Tracking Your Order

As soon as your order ships, you will receive an email with:

• Your tracking number
• A link to follow your delivery in real time

Please allow up to 24 hours for tracking updates to appear.

8. Delays

We do our best to meet our delivery estimates, but delays can sometimes happen because of:

• Severe weather
• Carrier delays
• Peak periods
• Events outside our control

If your order is delayed, our support team is here to help at info@arbora-shop.com.

9. Incorrect Address

Please check your shipping address carefully at checkout. If you notice an error, contact us as soon as possible and we will do our best to update it before your order ships.

We cannot be held responsible for delays or failed deliveries caused by an incorrect or incomplete address provided at checkout.

10. Lost or Damaged Parcels

If your parcel arrives damaged, please contact us within 7 days of delivery. If your parcel seems lost in transit, please contact us within 7 days of the expected delivery date. Please include:

• Your order number
• Photos of the parcel and the product (if damaged)

We will investigate promptly and send a replacement or issue a refund where appropriate. See our Return & Refund Policy for details.

11. Contact

Arbora LLC
3401 Garden Brook Dr, Farmers Branch, TX 75234, United States
Email: info@arbora-shop.com
Phone: +1 214 555 0953